Your Privacy Matters to Us

Privacy Policy

At Nirvana Maintenance, part of Nirvana Group, we are committed to protecting customer privacy and safeguarding personal data. This Privacy Policy explains how we collect, use, store, and protect customer information when visitors use our website or interact with our services.

What Information We Collect

Personal Information

This includes your name, email address, phone number, and any other details provided through our contact forms or registration processes.

Technical Data

This includes IP addresses, browser types, and browsing activity on our website.

Cookies

We use cookies to improve your browsing experience. Cookie preferences are managed through browser settings.

How We Use Your Information

We use your information to:

Respond to enquiries and provide customer support.

Process service requests and manage accounts.

Improve our services, website functionality, and user experience.

Comply with legal obligations and support the security of our systems.

How We Protect Your Data

All information is stored securely and handled in line with the UK General Data Protection Regulation (UK GDPR) and other relevant data protection laws.

Only authorised personnel have access to personal data.

We use secure IT systems and follow strict information security procedures, including password protection, device management, and regular staff training.

Sharing Your Information

We do not sell or share personal data with third parties for marketing purposes.

Data is shared with trusted partners or service providers only when required to deliver or improve our services. All such sharing is handled under strict confidentiality agreements.

Your Rights

You have the right to access, correct, or request deletion of your personal data.

You have the right to object to or restrict certain types of processing.

To exercise your rights, please contact us using the details below.

Contact Us

For questions about our privacy practices or to exercise your rights, please contact Nirvana Maintenance at:

Email: operations@nirvana-maintenance.co.uk

Location: Sevenoaks, TN13 1NY

Phone: +44 (0) 1689 835 635